Shipping

At Leonard Heritage, we are committed to delivering your luxury jewelry and timepieces safely and promptly. Please review our shipping policy below for detailed information on our procedures.

Domestic Shipping

  • We proudly offer secure shipping within the United States via USPS Priority Mail and UPS Ground.

  • All orders are processed and shipped within 1-3 business days of purchase.

  • Once shipped, delivery times vary based on the carrier and your location. USPS Priority Mail typically arrives within 1-3 business days, while UPS Ground may take 1-5 business days depending on the destination.

International Shipping

  • Leonard Heritage offers international shipping through USPS Priority Mail and UPS services.

  • Delivery times for international shipments vary depending on the destination country and customs processes. Please allow additional time for these procedures.

  • Customers are responsible for any applicable customs duties, taxes, or fees imposed by their country.

Secure Packaging

  • Each order is carefully packed to ensure the safety of your luxury items during transit.

  • All shipments include tracking information, which will be provided via email once your order has been dispatched.

  • For added security, high-value items may require a signature upon delivery.

Order Tracking

  • Once your order has shipped, you will receive a confirmation email containing tracking details. We recommend monitoring your package's status for the most accurate delivery updates.

Lost or Damaged Shipments

  • While we take every precaution to ensure your items arrive safely, Leonard Heritage is not responsible for lost or stolen packages. If you encounter issues with delivery, please contact the carrier directly with your tracking information.

  • If your item arrives damaged, please reach out to us immediately through our contact form so we can assist you in resolving the matter.

If you have any questions or concerns regarding our shipping policy, please contact our customer support team. We are dedicated to ensuring your experience with Leonard Heritage is exceptional.